--- title: Create your first zone and alert description: Draw a practical geozone and set up a simple entry or exit alert for one vehicle. --- [Skip to content](https://support.trackmyride.com.au/knowledge-base/get-started-with-the-map-zones-and-alerts#main-content) [![Knowledge-Base-Logo-2](https://support.trackmyride.com.au/hs-fs/hubfs/Knowledge-Base-Logo-2.png?width=319&height=60&name=Knowledge-Base-Logo-2.png)](https://support.trackmyride.com.au/knowledge-base?hsLang=en-au) - [Knowledge Base Home](https://support.trackmyride.com.au/knowledge-base) - [Sign Me Out](https://support.trackmyride.com.au/_hcms/mem/logout) Open main navigation Close main navigation - [Knowledge Base Home](https://support.trackmyride.com.au/knowledge-base) - [Sign Me Out](https://support.trackmyride.com.au/_hcms/mem/logout) - - [Create Support Ticket](https://support.trackmyride.com.au/knowledge-base/kb-tickets/new) [Create Support Ticket](https://support.trackmyride.com.au/knowledge-base/kb-tickets/new?hsLang=en-au) How can we help you? - There are no suggestions because the search field is empty. 1. [Track My Ride Knowledge Base](https://support.trackmyride.com.au/knowledge-base?hsLang=en-au) 2. [Getting Started](https://support.trackmyride.com.au/knowledge-base/getting-started?hsLang=en-au) 3. [Account Setup](https://support.trackmyride.com.au/knowledge-base/getting-started?hsLang=en-au#account-setup) 28 August 2026 # Create your first zone and alert ## Draw a practical geozone and set up a simple entry or exit alert for one vehicle. Use this guide after checking your vehicle on **Map**. It creates a simple depot zone and an entry alert without changing tracker configuration. ## Before you start - Use a desktop browser and sign in as an administrator or manager who can edit zones and alerts. - Make sure at least one vehicle is visible on **Map**. - Choose a real place such as your depot, office or customer site where a test entry can happen safely. - Decide which email address or app user should receive the test alert. ## Steps ### 1. Create your first zone A zone, also called a geozone or geofence, is an area Track My Ride can use for alerts and reports. 1. On **Map**, select the zone editing control (Pin icon, top right). 2. Select **New**. 3. Click around the map to place the corners of the zone, then click the first point again to close the boundary. 4. Draw around the normal parking and access area rather than tracing a building tightly. A practical buffer reduces false entry and exit events caused by normal GPS movement. 5. Give the zone a clear name such as **Main Depot**. Leave **Logbook** unchanged unless this zone should automatically classify journeys as business or private. 6. Save the zone, check its boundary, then select **Finish editing zones**. For editing, deleting, overlapping zones and journey classification, see [Create and manage map zones](https://support.trackmyride.com.au/knowledge-base/create-and-manage-map-zones?hsLang=en-au). ### 2. Create your first zone alert 1. Open **Alerts**, then open **Alert Setup** and select **New Alert**. 2. Set **Alert Type** to **Zone Entry**. Use **Zone Exit** instead when you need to know when a vehicle leaves the area. 3. Under **Criteria**, select **Main Depot** or the zone you created. 4. Under **Devices**, select one vehicle for the first test. 5. Add an email address or app push recipient. SMS alerts require available SMS credits. 6. Review any active-time and frequency controls, then save and enable the alert. ![New alert setup panel configured for a zone entry alert and one vehicle.](https://support.trackmyride.com.au/hubfs/track-my-ride-support/screenshots/get-started-with-map-zones-alerts/zone-alert.png) New alert setup panel configured for a zone entry alert and one vehicle. Short silent walkthrough showing how to choose a zone-entry alert for Alex's Car without saving a rule. 1. When it is safe, drive the selected vehicle from outside to inside the zone. Wait for a new GPS update, then confirm that the event appears under **Alerts** and that the selected notification arrives. For schedules, frequency limits, ignored zones and multiple notification channels, see [Create and manage alerts](https://support.trackmyride.com.au/knowledge-base/create-and-manage-alerts?hsLang=en-au). ## What happens next Track My Ride compares new GPS updates with the saved boundary. The alert can trigger when the selected vehicle reports a qualifying zone entry while the rule is enabled and its schedule permits notifications. The event depends on reported GPS positions, not on continuous live monitoring. A sleeping or offline tracker may report the entry later or may not provide enough points to identify the crossing. ## Troubleshooting - If the vehicle is missing from **Map**, clear the search and confirm that your user can access it. - If zone editing is unavailable, ask an account administrator to check your permissions. - If the zone is not visible after saving, enable the zones layer under **Settings \> Application Settings**. - If the alert does not trigger, confirm that it is enabled and that the correct zone, vehicle, schedule and recipient are selected. - If alerts trigger near the boundary, enlarge the zone to include the normal parking and access area, then test again. - Check **Reports \> Alert History** to distinguish a missing event from a notification delivery problem. ## Continue setup Finish the onboarding path with [Update your profile, password and sessions](https://support.trackmyride.com.au/knowledge-base/update-your-profile-password-and-2fa?hsLang=en-au), or return to [Start using your new GPS tracker](https://support.trackmyride.com.au/knowledge-base/start-using-your-new-gps-tracker?hsLang=en-au). - 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