Billing and Subscriptions
Adding a billing email address
Need your billing emails sent to a separate business address? You can add a dedicated billing email to your account while keeping your regular account notifications at your primary email. This article shows you how to set up an additional email ...
Update payment details
You can change your Track My Ride payment details at any time by following these steps: Sign in to your Track My Ride account. Go to the settings page. Under PAYMENT METHOD, select Manage payment info. This action must be carried out by the account ...
Purchasing SMS Credits
SMS Credits are used by our alert system to send an SMS message to a mobile phone. These are helpful if you need to send a notification for one of your alerts to a third party that does not have the Track My Ride mobile app installed. If you have ...
Accessing previous invoices
Billing management is available to the primary account only. Sub Accounts cannot access billing-related information. Access your Track My Ride account at https://app.trackmyride.com.au or use the mobile app. Navigate to the settings page by clicking ...
How to cancel my subscription
To cancel your Track My Ride service and subscription you need to cancel it from within your account management page. How to cancel your subscription Access your Track My Ride account at https://app.trackmyride.com.au or use the mobile app. Navigate ...
How to change my plan
Some of the features we offer are only available on some of our plans. We have designed our plans so that our users only need to pay for the features and benefits that they need, making our services more affordable to our users. To compare our ...