Billing and Subscriptions
Sold Vehicle/Tracker Transfer
Transfer Your GPS Tracker with Track My Ride Transferring your GPS tracker is a seamless process supported by Track My Ride. Follow these steps to ensure a smooth transition for both you and the new owner: Keep a record or write down the tracker ID ...
Update payment details
You can change your Track My Ride payment details at any time by following these steps: Sign in to your Track My Ride account. Go to the settings page. Under PAYMENT METHOD, select Manage payment info. This action must be carried out by the account ...
How do I purchase more SMS Credits?
Only the main account holder can perform billing actions. Purchasing SMS credits is a billing action Sign in to your Track My Ride account. Go to the settings page. Under the Account settings tab locate the Purchase SMS credits link: Screenshot for ...
How do I access my previous invoices?
Billing management is available to the primary account only. Sub Accounts cannot access billing-related information. Sign in to your Track My Ride account. Go to the settings page. Under Payment Method, select View and Download invoices. A popup will ...
How to cancel my subscription
Sign in to your Track My Ride account. Go to the settings page. Under Billing, select Deactivate and cancel my account. A dialog will appear to confirm changes. Your subscription(s) will be marked as non-renewing, and cancelled at the end of your ...
How to change my plan
You can change your Track My Ride plan at any time by following these steps: Sign in to your Track My Ride account. Goto the settings page. Under Billing, select "Change subscription plan" Choose the desired plan, by clicking the Choose plan button A ...