Advanced Alerts

Advanced Alerts

Track My Ride offers further features to control how alerts are generated.

Zone Limit

Using the Zones feature, set real-world-areas in which the event must occur within in order for the alert to be raised.
For example, created a speeding alert of 15km/h when your vehicles are within the parking lot.

Method

  • Open the Alerts page 
  • Navigate to the Setup tab 
  • Create a new alert by clicking the green New button  
                      OR
  • Edit an existing alert by clicking the pencil button
  • This will open up the pop-up window shown below

  • Select allowed zones for the alert to be raised in by clicking into the Zone Limit input box.
  • Click Save Alert to finish.
In the above example, a speeding alert of 15km/h will trigger when any tracked device records a speed of 15km/h or over within the Office Parking Lot zone.

Time Suppression

Alerts can be suppressed within certain hours of the day. For example, if you only want to receive Engine On alerts during weekends, you can suppress the hours from Monday to Friday.

Method

  • Open the Alerts page 
  • Navigate to the Setup tab 
  • Create a new alert by clicking the green New button  
                      OR
    Edit an existing alert by clicking the pencil button
  • This will open up the pop-up window shown below

  • Under Suppression Criteria, click Configure

  • Select hours to suppress by select a preset or by clicking and dragging across the grid.
  • Click Close
  • Click Save Alert to save.
In the above example, the alert will trigger only between the hours of 12:00am Saturday to 12:00pm Sunday.

Ignored Zones

Set zones to suppress the alert within. For example, if you don't want to receive Engine On alerts when your vehicles are in the office parking lot, you can suppress this alert for the zone Office Parking Lot.

Method

  • Open the Alerts page 
  • Navigate to the Setup tab 
  • Create a new alert by clicking the green New button  
                      OR
    Edit an existing alert by clicking the pencil button
  • This will open up the alert pop-up window.
  • Under Suppression Criteria, click Configure.

  • Select zones to ignore the alert within by clicking into the Ignore these zones input box.

    Can't find the zone you're after? Create the zone following the steps in the  Zones feature page.
  • Click Close.
  • Click Save Alert to save.
In the above example, the alert will not trigger when the device is within the Office Parking Lot zone.

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