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Account details and profile
Keeping your account information up to date ensures you never miss important notifications about your vehicles and billing. Whether you need to update your contact details, address, or add a separate billing email, you can manage all your account ...
Zone exclusions - Restricting sub-account data access
When sharing vehicle tracking data with subaccounts, you may need to protect sensitive locations while still providing valuable tracking information. Exclusion zones allow you to restrict visibility of specific geographic areas from subaccount users, ...
Sold your vehicle? Transferring a tracker to another account
If you have sold your vehicle and need to transfer your GPS tracker to a new owner, this is something our support team can help you do. It's important that you have the new owner register their own Track My Ride account as this way they will not have ...
Create and manage sub-accounts for your team
This feature is not available on all plans. See Plans & Pricing to learn more. Sub accounts allow you to create an account for additional users to access your vehicles, drivers, alerts, reports and more. Perfect for if you need to share your account ...
Change your username
Your username is used to login to your Track My Ride account. It will be your email address. You can change your username to a new email address, but you must authorise the change via receiving an email to the original account email address to do so. ...