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Account details and profile
Keeping your account information up to date ensures you never miss important notifications about your vehicles and billing. Whether you need to update your contact details, address, or add a separate billing email, you can manage all your account ...
Zone exclusions - Restricting sub-account data access
When sharing vehicle tracking data with subaccounts, you may need to protect sensitive locations while still providing valuable tracking information. Exclusion zones allow you to restrict visibility of specific geographic areas from subaccount users, ...
Sold your vehicle? Transferring a tracker to another account
If you have sold your vehicle and need to transfer your GPS tracker to a new owner, this is something our support team can help you do. It's important that you have the new owner register their own Track My Ride account as this way they will not have ...
Forgot your password
Can't remember your password? Simply follow the guide below to regain access to your account. For your security, resetting your password will sign your account out of all currently logged-in devices. If you have activated location sharing on your own ...
Map sharing & embedding your map
Note: This feature isn't included in all plans — please check our pricing page to see if your plan supports it. You’ll need to have the sub-accounts feature enabled. With our map sharing feature, you can show others (clients, customers, stakeholders) ...