Mobile phone tracking supported phones
For mobile tracking, we currently support the following devices. Other devices will likely still function, though they have not been tested by our team.
Please know, both iPhone and Android can require between 200 to 1000 metres of movement before GPS tracking activates, especially if you have been stationary for a while. This is part of the phone's built in power saving features and cannot be adjusted by changing settings. We recommend using the Snap to Road feature to clean up the small jump at the start of your journey.
iPhone
We support iOS 12 and newer.
- iPhone 7
- iPhone 8
- iPhone X, iPhone XR, iPhone XS
- iPhone SE (2nd + 3rd gen)
- iPhone 11
- iPhone 12
- iPhone 13
- iPhone 14
- iPhone 15
Android
We support Android 7 (Nougat) and newer.
Samsung
- Samsung S6
- Samsung S7
- Samsung S8
- Samsung S9
- Samsung S10
- Samsung S20
- Samsung S21
- Samsung S22
- Samsung S23
Pixel
- Pixel 3
- Pixel 4
- Pixel 5
- Pixel 6
- Pixel 7
- Pixel 8
Related Articles
Setting up mobile phone tracking
Welcome to the quick start guide on setting up Track My Ride mobile phone tracking. If you want to view more details and learn about advanced features and settings, check out the full guide on how mobile tracking works. To get started, simply equip ...
How mobile phone tracking works
Welcome to Track My Ride, where managing your team's mobility becomes effortless and efficient. In today’s fast-paced world, the ability to track and manage your mobile assets and team effectively is more important than ever. Our comprehensive guide ...
Deactivate mobile phone tracking
As the primary account holder, you can remotely deactivate mobile tracking for any driver/phone that has been setup with mobile tracking on your account. Log into your account Open the app or website at https://app.trackmyride.com.au and login to ...
Mobile phone tracking required app permissions
Hey there! We're stoked to help you get the most out of your tracking adventures. To make sure everything runs smoothly, we just need to make sure your phone is set up right. So, let's talk about app permissions for iPhone and Android. Don't worry, ...
Adjusting your mobile phone tracking licences
A mobile tracking licence is required for each mobile phone you wish to track. Refer to https://www.trackmyride.com.au/pricing or within your account billing page for our latest pricing and plan details. Here, you'll find straightforward steps for ...