Setting Up "Engine-On" Detection
Introduction:
Accurate engine-on detection is important for reliable GPS tracking and alerts. This article provides troubleshooting steps for our Track My Ride service users, especially those experiencing false engine-on alerts or failures in detection. We'll guide you through adjusting settings in the vehicle settings section of our platform.
Accessing Vehicle Settings:
- Sign in to your Track My Ride account.
- Go to the vehicles page.
- Find the vehicle you wish to edit and click the pencil button to the right of the row.
Adjusting Engine-On Detection Methods:
Our system offers multiple methods for engine-on detection, each suitable for different setups and preferences.
Voltage Detection: Considered the best option as the voltage generally surges when then ignition turns on. Default setting detects engine-on status between 13.2V and 16V, and above 27V. This is suitable for most vehicles but might need adjustment for specific vehicle types. To customise voltage levels:
- Select the 'Voltage' option.
- Enter your desired voltage range.
Ignition Sense Wire: Available only with our S8 4G tracker and for vehicles where the tracker is hardwired. This is a reliable method if installed correctly.
- Ensure correct wiring to avoid false detections.
- Not available for OBD port cable connections.
For enhanced accuracy or extra security, you can opt for a combination of detection methods. This can be particularly effective in reducing false alerts and improving tracking accuracy.
Troubleshooting Common Issues:
False Engine-On Alerts:
Check if the tracker is in an area with frequent external movements. Consider switching to voltage or ignition sense wire detection.
Verify voltage settings align with your vehicle's specifications.
No Engine-On Detection:
Ensure the ignition sense wire is correctly connected (for TMR-S8 4G hardwired setups).
Check if the voltage range is correctly set for your vehicle type.
Resolution and Future Measures:
In cases of incorrect data logging due to these settings, our team can assist in:
- Removing false journey entries.
- Adjusting the odometer as needed.
- Providing guidance on optimal settings for your specific vehicle and usage.
Conclusion:
Accurately configuring engine-on detection settings is key to effective GPS tracking. If you encounter challenges or have questions, our dedicated support team is ready to assist. Ensuring the highest accuracy in our tracking services is our commitment to you.
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