Setting Up "Engine-On" Detection
Accurate engine-on detection is important for reliable GPS tracking and alerts. This article provides troubleshooting steps for our Track My Ride service users, especially those experiencing false engine-on alerts or failures in detection. We'll guide you through adjusting settings in the vehicle settings section of our platform.
Accessing Vehicle Settings:
Go to the vehicles page.
Find the vehicle you wish to edit and click the pencil button to the right of the row.
Adjusting Engine-On Detection Methods:
Our system offers multiple methods for engine-on detection, each suitable for different setups and preferences.
Voltage Detection: Considered the best option as the voltage generally surges when then ignition turns on. Default setting detects engine-on status between 13.2V and 16V, and above 27V. This is suitable for most vehicles but might need adjustment for specific vehicle types. To customise voltage levels:
- Select the 'Voltage' option.
- Enter your desired voltage range.
Ignition Sense Wire: Available only with our S8 4G tracker and for vehicles where the tracker is hardwired. This is a reliable method if installed correctly.
- Ensure correct wiring to avoid false detections.
- Not available for OBD port cable connections.
: Ideal for users who prefer detection based on vehicle movement. Note: This option might lead to false alerts in areas with constant external movement like airports or construction sites.
For enhanced accuracy or extra security, you can opt for a combination of detection methods. This can be particularly effective in reducing false alerts and improving tracking accuracy.
Troubleshooting Common Issues:
False Engine-On Alerts:
Check if the tracker is in an area with frequent external movements. Consider switching to voltage or ignition sense wire detection.
Verify voltage settings align with your vehicle's specifications.
No Engine-On Detection:
Ensure the ignition sense wire is correctly connected (for TMR-S8 4G hardwired setups).
Check if the voltage range is correctly set for your vehicle type.
Resolution and Future Measures:
In cases of incorrect data logging due to these settings, our team can assist in:
- Removing false journey entries.
- Adjusting the odometer as needed.
- Providing guidance on optimal settings for your specific vehicle and usage.
Accurately configuring engine-on detection settings is key to effective GPS tracking. If you encounter challenges or have questions, our dedicated support team is ready to assist. Ensuring the highest accuracy in our tracking services is our commitment to you.
Setting up an Alert
Alerts can be set up to notify you of important events via Push Notification (mobile app alert), Email or SMS. There are various trigger events you can specify, including: Your driver arriving at work Your engine turning on Your vehicle speeding ...
Alerts for different events
Track My Ride's Alerts system provides customers a large variety of events they can be notified about via Email, SMS or Push Notifications when those events occur. It's a great feature to use to get even more out of your tracker and really know ...
Track My Ride offers a variety of reports so you can easily see when your vehicles or drivers arrived at work, their top speeds, a summary of the week, and much more. The report section of Track My Ride is available in the Fleet Metrics plan. For ...
Custom Icons and Colours
Customising Vehicle Icons and Path Colors on Your GPS Map Welcome to our latest feature highlight! Learn how to personalise your map with custom vehicle icons and path colours. For general vehicle settings, please refer to our detailed guide here. ...
Track My Ride offers further features to control how alerts are generated. Zone Limit Using the Zones feature, set real-world-areas in which the event must occur within in order for the alert to be raised. For example, created a speeding alert of ...