Deactivate Mobile Phone Tracking

Deactivating Mobile Tracking

Step 1: Log In

Open the app or website at https://app.trackmyride.com.au and login to your account.

Step 2: Navigate to Drivers Page

Navigate to the drivers page.

Step 3: Locate the Driver

In the Drivers section, locate the driver with mobile tracking. You will see a pencil icon at the end of the row. Click the pencil icon to begin editing.

Step 4: Access Mobile Tracking Settings

In the driver editing popup, choose the Mobile Tracking tab at the top of the popup.

Step 5: Change Mobile Tracking Settings

Deactivate tracking for this driver by toggling the Tracking option to Deactivated. Confirm the details regarding your mobile tracking licences.

Step 6: Save Your Changes

When you're done editing the mobile tracking settings, press the Save button at the bottom of the popup window.

Mobile tracking will now be disabled for the driver and phone. The change will be sent to the phone in the field, and the user of the phone will be notified that mobile tracking has been deactivated on their phone. You can reactivate mobile tracking for this driver or phone at any time in the future simply by toggling the mobile tracking back to the Active state.

Additional Tips

Check for Permissions: Ensure that your mobile device has the necessary permissions enabled for location tracking to work properly.

Battery Usage: Be aware that enabling mobile tracking can increase battery usage. Under default settings, where captured points are uploaded once 200 have been recorded or when the vehicle has stopped for 10 minutes, mobile tracking will typically consume around 5% battery per hour. You can adjust your tracking upload interval to be more or less frequent to balance real time tracking and battery life. More frequent upload of tracking points will give more real time tracking, at the expense of higher battery use.