Alerts for different events

Alerts for different events

Our alert system helps you stay informed about your vehicle's activities and condition. Here's a simple guide to the different types of alerts and how you can customise them.

1. Movement Alerts

Type: Driving or Journeying
What it Does: Tells you when your vehicle starts moving.
Criteria:

  • After being parked for more than 30 minutes
  • Anytime
  • Between 6pm and 6am
  • Between 11pm and 6am
  • On Saturday or Sunday
  • On the weekend
  • On a weekday
  • For more than 2 or 3 hours non-stop
Type: Speed Exceeding (Single Point)
What it Does: Alerts you if your vehicle goes over a certain speed.
Criteria:
  • Choose from set speeds: 90, 100, 105, 110, 120, 130, 140 km/h
  • Or set your own custom speed
Type: Speed Exceeding (3 Consecutive Points)
What it Does: Alerts you if your vehicle maintains high speed for longer.
Criteria: Same as Single Point speed options

Type: Entering a Zone
What it Does: Notifies you when your vehicle enters a specific area.
Criteria:
  • Choose specific zones you've set up
  • Or select "All zones"
Type: Exiting a Zone
What it Does: Notifies you when your vehicle leaves a specific area.
Criteria: Same as Entering a Zone

2. Maintenance & Service Alerts

Type: Odometer Exceeding (km)
What it Does: Reminds you when your vehicle has traveled a certain distance.
Criteria: Set your own kilometer value

Type: Hourmeter Exceeding (hours)
What it Does: Alerts you when the engine has run for a set time.
Criteria: Set your own hour value

Type: Date Exceeding (date)
What it Does: Reminds you of upcoming service or maintenance dates.
Criteria: Choose a specific date

3. Sensor Alerts (for Hardware Trackers)

Type: Motion Detected While Engine is Off
What it Does: Alerts you if your car moves when it shouldn't.
Criteria: No additional options - it's either on or off

Type: Engine Turned On
What it Does: Notifies you when the engine starts.
Criteria: No additional options - it's either on or off

Type: Voltage
What it Does: Warns you about low battery or power issues.
Criteria:
  • Disconnected external power or main battery
  • For cars: Below 12.2V, 12V, or 11.8V
  • For trucks: Below 26V, 25V, or 24V
  • Or set your own voltage level
Type: Inputs
What it Does: Alerts you when certain electrical systems change state.
Criteria:
  • Input 1 or 2 wire: Low to High (> 9 Volts)
  • Input 1 or 2 wire: High to Low (0 Volts)

4. Green Driving Alerts

Type: Harsh Acceleration
What it Does: Detects sudden increases in speed.
Criteria:

  • For cars: Low (0.60 G), Medium (0.50 G), High (0.45 G) sensitivity
  • For trucks: Low (0.45 G), Medium (0.40 G), High (0.35 G) sensitivity
  • For heavy vehicles: Low (0.40 G), Medium (0.35 G), High (0.30 G) sensitivity
  • Or set your own G-force value
Type: Harsh Braking
What it Does: Detects sudden decreases in speed.
Criteria: Similar to Harsh Acceleration, with different G-force values

Type: Harsh Cornering
What it Does: Detects sharp turns.
Criteria: Similar to Harsh Acceleration, with different G-force values


Additional Settings for All Alerts

  • Vehicles: Choose specific vehicles or "All vehicles and devices"
  • Notification Method: Email, SMS, or Push Notification
  • Frequency: How often the alert can be triggered (1 minute to 2 hours)
  • Zone Limit: Restrict the alert to specific areas
  • Suppression: Set times or conditions when the alert shouldn't trigger
Advanced Alert Options
For more precise control over your alerts, Track My Ride offers advanced features such as:
  • Zone limits for specific alerts
  • Time-based suppression
  • Ignored zones
To learn more about these advanced options and how to set them up, please refer to our "Advanced Alerts" article in the knowledge base.

Remember, you can customise these alerts to fit your needs. Start with the alert type that matters most to you, and adjust the criteria to make it work best for your situation.
Need help setting up? Check out our guide on "Setting up an Alert" to get started.

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