Setting up an Alert

Setting up an Alert

Alerts can be set up to notify you of important events via Push Notification (mobile app alert), Email or SMS.

There are various trigger events you can specify, including:
  1. Your driver arriving at work
  2. Your engine turning on
  3. Your vehicle speeding

Available Alerts

Track My Ride offers a great variety of Alerts that can be set up and configured in just the way you need. To set up an alert, follow the guide below.

Setting up and editing an Alert

  • Open the Alerts page 
  • Navigate to the Setup tab 
  • Click the green New button  
    • To edit, click the pencil button to right of the row
  • This will open up the pop-up window shown below

  • Choose the Alert Type from the drop-down menu
  • Input the alert Criteria you would like (if applicable)
  • Select All vehicles and devices or individually select which vehicles/devices to monitor
  • Input how you would like to receive the alert (Push notifications , email addresses, and/or SMS numbers)
To input multiple emails or numbers, separate the values with a comma (,)
  • Click the Save Alert button 

    • Related Articles

    • Advanced Alerts

      Track My Ride offers further features to control how alerts are generated. Zone Limit Using the Zones feature, set real-world-areas in which the event must occur within in order for the alert to be raised. For example, created a speeding alert of ...
    • Alerts for different events

      Track My Ride's Alerts system provides customers a large variety of events they can be notified about via Email, SMS or Push Notifications when those events occur. It's a great feature to use to get even more out of your tracker and really know ...
    • Setting Up "Engine-On" Detection

      Introduction: Accurate engine-on detection is important for reliable GPS tracking and alerts. This article provides troubleshooting steps for our Track My Ride service users, especially those experiencing false engine-on alerts or failures in ...
    • Available reports

      Track My Ride offers a variety of reports so you can easily see when your vehicles or drivers arrived at work, their top speeds, a summary of the week, and much more. The report section of Track My Ride is available in the Fleet Metrics plan. For ...
    • Zones

      Want to know when your vehicles and drivers are leaving home, arriving at work, or leaving the city? Create a zone around an area of interest to know when a vehicle or driver enters or leaves. Need to create a tax log book for your drivers? Create ...