Forgot your password? Need to update your password?

Forgot your password? Need to update your password?

Can't remember your login details? Reset your password with just a few clicks
  1. Open the Track My Ride app or website.
  2. Click the forgot your password? link.

  3. Enter your email address.

  4. Click the Reset my password button.
  5. Once the request has finished you will see the below message.

  6. Check your email for a Reset your Track My Ride password email.


    If it has been longer than 2 minutes and you have not received the below, contact support@trackmyride.com.au
  7. Click the Click here to reset your Track My Ride password button.

  8. This will open a page showing the information below.

  9. Check your email for a Your new Track My Ride password email.

  10. Write down/copy the password shown in the email.

  11. Use the new password to login to the Track My Ride app or website.
Once you're logged back in, you can update your password on the Settings page.

Update your password

  1. Sign in to your Track My Ride account.
  2. Go to the settings page. 

  3. Under PROFILE, click Change password.

  4. Enter the password you used to log into your account and a new secure password.

  5. Click Update.
  6. Once your password has been successfully updated, you will see the notice below.

  7. Click Ok to close.


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