Common Issues
GPS Tracking Jumping Around
Understanding GPS Tracking Anomalies or Fuzzy Data In the realm of GPS tracking, accuracy is paramount. However, certain conditions can lead to anomalies in tracking data. Our systems use various signals to determine the start and end of a journey. ...
Tracker Power Guide
GPS Tracker Power Consumption and Vehicle Battery Impact We're here to help you understand how our GPS trackers work with your vehicle's battery. Let's dive in. Understanding GPS Tracker Power Consumption Our GPS trackers are designed with your ...
Issues resetting password
Troubleshooting Track My Ride Password Reset Issues If you're having difficulties resetting your Track My Ride password, don't worry; we're here to help. Follow these troubleshooting steps to overcome common issues: 1. Check Your Junk Mail Folder: ...
GPS Tracking Accuracy For Slower Vehicles
Optimizing GPS Tracking for Slower Vehicles Are you experiencing challenges with GPS tracking for your boat or slower-moving vehicle? We understand that slower speeds can sometimes lead to less accurate tracking. This article is here to guide you ...
Alerts and Report Issues
I know I stopped the vehicle during my drive but it doesn’t show up on the journey report We use a sophisticated algorithm in order to counter for the the many different situations that determine when a journey starts and ends. In order to keep the ...
Tracker not communicating?
Things to check for Device Diagnosis Track My Ride automatically runs health checks on your devices. If we find an issue with your unit, a red notice will appear next to the vehicle, as shown below. To view a device notice: Open the Device's page. ...